Google Support Actualy Works

So today I had a MAJOR bug in my web site. I could not see it. Luckily, I have Google support (yes I actually pay for it). After a quick review of the Google apps manage web site, I found my PIN code, and the 800 telephone. I called.

After 2 min, I got the voice of Carmen (probably from Ireland). She was very nice… and after few asking for few details.. asked for my problem.

I explained that my site has stopped working… when I tested it with her.. it came back alive (must have been a small DNS issue).

So what is my point: First, cloud services does not mean free, it does make sense to pay for service… and Google service in this case works. 🙂 good day for computer-land.

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